For all orders over 200 € the shipping is FREE in ITALY.
OtticaShop does not require a minimum order.
The shipment of the ordered goods at our virtual store will be made by the courier MAIL BOXES.
For all orders received, paid by credit card or by cash on delivery:
- By 11:00 a.m. from Monday to Friday, the goods will be shipped the same day;
- After 11.00 a.m. from Monday to Thursday, the goods could be shipped the next working day;
- After 11:00 on Friday, the goods could be shipped the next Monday (no holiday days),
and delivery, in all the three cases above, will be generally within 24 hours (for the islands 48h) reliance on the courier MAIL BOXES.
When your order is processed you will receive an email with information. Visit your private area on the website, you can check your order and use the tracking number to track the shipment through the website of the courier MAIL BOXES. It is also possible receive the warning by the carrier's phone about delivery shipping.
If the delivery does not refer to a townin Italy territory, the cost of transportation is to be charged from the purchase process (regardless of the amount of the order).
No responsibility can be charged in case of delay in the order or delivery of the order.
The delivery times indicated on the page "Shipments/ Italy" could be approximate. They could change for reasons of force majeure, traffic conditions and traffic in general.
DISPUTES AND COMPLAINTS
Any damage or the mismatch in the type or number of packages, must be immediately reported by the customer to the carrier that make the delivery and communicated to OtticaShop by sending an email to firstname.lastname@example.org.
The customer is also required to check the integrity of the package and related to closure. Once signed the packing slip, the customer will not can make any objection about the appearance of the goods. Provided that OtticaShop chooses the courier in an incontestable way, in case of late delivery and any poor service, the customer is asked to give us prompt notice to the mentioned email address.
For all disputes that may arise, the jurisdiction is where the company is based (Genoa).
All the legal and business relations are subject to Italian law.
OtticaShop reserves the right to modify at any time the general terms of sale. The changes will be effective upon publication on www.otticashop.it, provided that they will be apply only to sales concluded after this publication.